Frequently Asked Questions
Everything you need to know about your Lovepop experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the United States. We also offer expedited and overnight shipping options at checkout for those last-minute celebrations.
Can I include a personalized message inside my card?
Yes! You can choose to add a custom printed message and even a photo to most of our cards. Our team will print it directly onto the card insert for a truly personal touch.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Do the cards require extra postage when mailing?
Most Lovepop cards are mailable with a standard $1.00 - $1.50 stamp due to their unique dimensions and weight. We recommend checking with your local post office for specific rates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are Lovepop cards made from sustainable materials?
We are committed to quality and sustainability. Our cards are made from high-quality, FSC-certified paper that is designed to be a long-lasting keepsake rather than a disposable item.